This study investigated ability and skill mappings as determinants of employee retention in civil service commission in Bayelsa and Cross-Rivers States, Nigeria. Cross-sectional survey design was employed and structured questionnaire was the major data collection instrument. The study population comprised Read More …
Author: ISIR Publisher
The Effect of Sales Promotion in Enhancing Solar Energy Market in Tanzania: A Case of Sun King Solar in Misungwi District, Mwanza, Tanzania
In the context of today’s rapidly evolving economy and technology, businesses face intense competition both locally and internationally. Customers are increasingly informed and engaged, leading to a broader selection of products and services available to them. The paper specifically addresses Read More …
THE EFFECT OF SERVICE QUALITY ON HEALTH SECTOR CUSTOMER LOYALTY A CASE OF NHIF-CERTIFIED HEALTH FACILITIES IN MWANZA CITY, TANZANIA
The paper highlights a significant concern regarding the relationship between service quality and customer loyalty in health insurance facilities in Mwanza City. By understanding the impact of service quality dimensions on customer loyalty, this research aims to provide insights for Read More …
LGBTQ IDENTITIES IN KENYA: A CONTEMPORARY PERSPECTIVE
This study examines the perspectives of the Kenyan population regarding the LGBTQ community. It tested the hypotheses that generational differences do not significantly affect attitudes toward LGBTQ, that culture and stereotypes are the primary factors driving rejection, and that external Read More …
THE IMPACT OF TOP MANAGEMENT GENDER HETEROGENEITY ON ASSET QUALITY OF COMMERCIAL BANKING SECTOR IN NIGERIA
The study investigated the effect of top management gender heterogeneity on the asset quality of commercial banks in Nigeria, focusing on deposit mobilization ratio and performing loan ratio. Adopting an ex-post facto research design, secondary data spanning a defined period Read More …
Factors Influencing the Usage of Artificial Intelligence in Improving Customer Satisfaction in Selected Commercial Banks in Mwanza City, Tanzania
Purpose This study investigates the influence of Artificial Intelligence (AI) on customer satisfaction within commercial banks in Mwanza, Tanzania, focusing on three primary factors: perceived usefulness, perceived benefits, and perceived ease of use of AI. Design/methodology/approach The research employs a Read More …
Enhancing Counseling Support for Families of Individuals with Disabilities in Fiji: Integrating Cultural Sensitivity and Information Technology
The current study assesses the degree of social work intervention for families with disabled individuals in Fiji and its inf risk of cultural beliefs and practices as well as the incorporation of IT in the delivery of these services. Disability Read More …
For Adolfo Sánchez Vázquez at his 110th Birthday Reflections on the live and intellectual development of the precursor for a Critical theory from the AmericasFor Adolfo Sánchez Vázquez at his 110th Birthday
110 years after his year of birth, we want to remember one of the most important Marxist philosophers in Latin America: Adolfo Sánchez Vázquez, who has contributed central elements to the development of an independent and critical Marxism on this Read More …
