Public Utilities and Manufactured Failure: A Telecommunications-Focused Case Study of Belize

In developing nations, public services experience cycles of underinvestment, privatization, foreign profit extraction, and renationalization, a process that has been conceptualized as “manufactured failure.” This structural issue arises from strategic or institutionally driven suboptimal performance in public sectors, which legitimates privatization but facilitates rent-seeking, only to result in renationalization during times of crisis. This article examines the telecommunication industry in Belize, focusing on ownership changes, with a detailed examination of renationalization in 2009, penetration rates of telecommunication services, tariff structures, and disparities in access from 1970 to 2026. Secondary data from official reports, international databases (such as ITU and World Bank), and archival research underscore the continued monopoly power, delayed infrastructure development, high tariffs during private management, and continued digital divides between rural and urban areas. Internet penetration rates were stabilized at 72.4% and mobile subscriptions at 82.3% of the population by the end of 2025, thanks to substantial fibre investments following renationalization, but affordability and consolidation concerns persist. These trends are consistent with manufactured failure, which has its roots in the asymmetric power relationships between small states and foreign capital. Building on the foundational work of Eduardo Araral on the failure of privatization, including his application of transaction cost theory, this research weaves together comparative data from the Caribbean (such as the case of telecommunications privatization in Jamaica) and Latin America, with in-text citations to analogous cycles of electricity and water privatization in Belize. Recommendations include strengthening regulatory frameworks, making pricing structures transparent, developing hybrid governance structures, and continued public investment to break the cycle of exploitation. (278 words)

Keywords: Public utilities; manufactured failure; privatization; renationalization; Belize; telecommunications; transaction cost theory; digital divide; development economics

Abbreviations: BTL-Belize Telemedia Limited (branded as Digi); PUC-Public Utilities Commission; ITU-International Telecommunication Union; BWS-Belize Water Services Limited; BEL- Belize Electricity Limited