THE ROLE OF INFORMATION AND COMMUNICATION TECHNOLOGY (ICT) IN ENHANCING THE EFFICIENCY OF THE BURSARY DEPARTMENT: A CASE STUDY OF PRINCE ABUBAKAR AUDU UNIVERSITY, ANYIGBA, KOGI STATE

Information and Communication Technology (ICT) has become a fundamental tool in improving administrative and financial efficiency in higher education institutions. This study investigates the role of ICT in enhancing the efficiency of the bursary department at Prince Abubakar Audu University, Anyigba, Kogi State, Nigeria. A descriptive survey research design was adopted, and data were collected from bursary staff through questionnaires and interviews. Findings indicate that ICT significantly enhances efficiency through automation, improves accuracy in financial transactions, promotes transparency, and supports real-time financial reporting. However, challenges such as inadequate infrastructure, lack of training, and cybersecurity threats hinder optimal utilization. The study concludes that ICT is essential for effective financial management in universities and recommends increased investment in infrastructure, staff capacity building, and improved ICT policies.

Keywords: ICT, bursary department, financial management, university administration, efficiency, Nigeria